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Languages available in Honduran call centers: EnglishSpanish • And more!

Call Centers in Honduras

Are you looking for an outsource call center in Honduras?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Honduran outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

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Benefits of Honduran Call Centers

  • Bilingual agents (English and Spanish) with neutral accents
  • Proximity to U.S. and Canada
  • Government support
  • Rapidly improving infrastructure
Save Up To 50%!

Outsource Call Centers

Honduran Call Centers

The literal meaning of Honduras translates to “depths” in English, which could refer to the nation’s coastal Caribbean shores but also to the Central American nation’s growing competitiveness as a nearshore call center destination.

Serving as the center of the country’s business process outsourcing growth (BPO), the Honduran capital of Tegucigalpa offers a vibrant and expanding workforce across a population of more than one million people.

In addition, Honduras has enjoyed a gradual increase in global competitiveness across the region, rivaling (and perhaps) surpassing many neighboring countries.

Outsource Call Center Industry

The Call Center Industry in Honduras

As a nearshore option, leaders have often considered Honduras for its close proximity to the U.S., with direct flights from major U.S. cities, like Houston and Miami, in less than three hours. But that is just scratching the surface, as Honduras has continued to differentiate itself from other nearshore destinations in government policy, economics, and infrastructure.

The Honduran government has created an economy that can offer BPO organizations competitive labor wages, business incentives, and technology advantages, including a world-class fiber-optic network to deliver turnkey BPO services for global organizations.

Honduras Call Center Agent

The Call Center Workforce in Honduras

As call center services in Honduras continue to mature, the workforce is poised to meet the demands for highly-skilled and scalable front-line agents.

To support this need, the Honduran government collaborated with a collection of partner nations in support of the Central American Technological University (UNITEC), which provides technical, vocational, and language training for local graduates to enter the BPO industry. The program currently enrolls more than 10,000 students.

This effort focuses on equipping the working population of Honduras – 78% of working age, with a median age of only 23 – to contribute to the growing sectors that support Honduran economic growth.

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Quick Facts: Honduran Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions Nearshore, Central America
Population 9,904,607
Area 43,433 sq. miles

Major Outsourcing Cities in Honduras

City Current Local Time Flight Times
San Francisco Chicago New York
Tegucigalpa05h 54m04h 20m04h 30m
San Pedro Sula05h 42m04h 08m04h 22m
Le Ceiba05h 47m04h 06m04h 16m
Outsourcing Case Study - Video Game Creator Sees Top Performance from Mid-Market BPOs

Video Game Creator Sees Top Performance from Mid-Market BPOs

Learn how a major video game company reduced costs and improved customer service by partnering with middle-market outsource call centers.

Full Case Study