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Fundraising & Non-Profit Call Centers

Fundraising & Non-Profit Call Centers

How is your call center helping you achieve your non-profit fundraising goals?

For most non-profits, their day-to-day focus is aimed at fulfilling their organization’s mission and enriching the lives of their community. That’s why, to secure more charitable donations and sustain the impact of your non-profit services, organizations look to trusted charity call center experts for fundraising services.

Offering skilled, highly-motivated fundraising agents, non-profit BPO vendors can help your organization build lasting relationships with contributors while highlighting the positive efforts of your organization. Leveraging leading-edge technology and innovative APIs, professional call center agents can seamlessly collect donor information, automate outbound campaigns, and scale the ROI of your charitable campaigns.

By creating omnichannel experiences, answering common donor questions, and creating sophisticated outbound engagement with supporters, fundraising has never been more tailored to your donor network.

Our expert team has helped charities increase donor engagement and surpass their charitable goals for more than 25 years.

Contact us today for a free, no-risk consultation to see how you can improve your non-profit call center services.

Get a Free Call Center Cost Proposal

Fundraising & Non-Profit Call Center Services

Commonly Outsourced Tasks in the Fundraising & Non-Profit Industry

Our call centers routinely provide the following services:

  • Sophisticated outbound donor outreach
  • Helpful inbound non-profit customer service
  • Professional fundraising techniques
  • 24/7, 365 days a year
  • Exceed donation goals
  • Earn new donor relationships
  • Improve donor retention
  • Increase lead generation
  • Inbound customer service
  • Seasonal inbound agents for high-volume spikes

Call Center Compliance

We understand that you often require agents with certain certifications. We have call center partners who hold certifications and licenses in the following areas:

  • PCI DSS (Payment Card Industry Data Security Standard)
  • TCPA (Telephone Consumer Protection Act)