More than almost any other industry, politics has a very narrow window in which to make an impact. Campaigns have a short period of time to make an impact, and Election Day imposes a finish line with zero flexibility. If you haven’t gotten your message across by then, you’ll have to wait until the next cycle – anywhere from 2 to 6 years in the future.
One of the most effective weapons in a political campaign’s arsenal is its outsource political call center. Selecting the right BPO partner can mean the difference between victory and defeat, so it’s imperative to find an outsource call center partner with a proven track record of success that employs agents with direct experience in outbound political programs.
Political call centers are often the most direct line of communication for candidates, political action committees and causes to reach voters, typically contacting a curated list of contacts to perform political telemarketing to collect donations, provide education about the platform, perform research and remind people to vote on election day.
A top outsource political call center will utilize cutting edge call center software, like a sophisticated outbound dialer, location-based caller ID (making the call appear to be coming from a phone number in the recipient’s area code), pre-recorded messages and interactive voice response (IVR) systems. They also have clear call disposition codes to record the result of the phone call and refine their list for future outreach. Some political call centers also serve as a communication hub, receiving calls and managing social media, emails and SMS messaging.
Whether you’re looking for a BPO partner to provide calling throughout the summer and fall or a short-term election call center partner to provide additional capacity during the peak calling days leading up to the election, Outsource Consultants can provide industry insight and recommendations, as well as a side-by-side cost comparison of experienced, pre-screened BPO partners that are ready to hit the ground running.
Political Call Center Services
Commonly Outsourced Tasks in the Political Industry
Our call centers routinely provide the following services:
- Get Out the Vote (GOTV)
- Voter ID
- Donor cultivation & acquisition
- Lapsed donor reactivation
- Volunteer Recruitment
- Voter Polling
- Market Research
- Pre-Recorded Messages
Outsource Call Center Services
Our BPOs have Political industry experience in inbound and outbound services like:
Call Center Compliance
We understand that you often require agents with certain certifications. We have call center partners who hold certifications and licenses in the following areas:
- PCI DSS (Payment Card Industry Data Security Standard)
- TCPA (Telephone Consumer Protection Act)