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Get current outsource call center pricing, along with benefits and trends by region, in our new eBook:2022 BPO Market Trends & Pricing
Outsource Consultants - Your Call Center Outsourcing Experts
Languages available in Canadian call centers: EnglishFrench • And more!

Call Centers in Canada

Are you looking for an outsource call center in Canada?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 20%. We’ll find you a pre-screened, heavily vetted Canadian outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Canadian Call Centers

  • Highly educated and skilled workforce
  • Geographic proximity to the United States
  • Exceptional infrastructure and technology
Save Up To 20%!

Outsource Call Centers

Canadian Call Centers

If you’re interested in call center outsourcing, Canada offers excellent options for inbound and outbound services like customer support and lead generation. Canadian contact centers are some of the best in the world, and offer exceptional service with virtually no cultural or language barriers.

Inbound and outbound call centers in Canada are skilled at providing any call center services you may need, like fielding inbound calls from customers, performing market research, or generating new leads for your business.

Outsource Call Center Industry

The Call Center Industry in Canada

Canada boasts a thriving, stable economy with cutting edge infrastructure, technology, and educational systems. As a result, the call centre industry is able to thrive as well. Call centers provide stable employment for call centre agents in major cities and smaller towns and are a vital part of the country’s ecosystem.

Canada Call Center Agent

The Call Center Workforce in Canada

The Canadian workforce is highly educated, so you can expect your customer service representatives to be skilled, professional, and a perfect extension of your customer service team. Many of the call center agents in Canada are college educated and hold advanced degrees.

Canadian call center agents aren’t just your brand representatives, they interact with your customers on a daily basis. They understand your customers in ways a nearshore or offshore agent simply cannot.

In addition to English and French, you’ll find speakers fluent in dozens of other languages, including Mandarin, Cantonese, and Punjabi.

Get a Free Call Center Cost Proposal

Quick Facts: Canadian Outsourcing

Average Cost Savings 20%
Market Maturity Established
Hot Market Yes
Population 37,883,139
Area 3,511,022 sq. miles

Retail Company Exceeds KPI Goals through the Holiday Season

Find out how a major retailer exceeded KPI goals during the busiest months of the year by working with one of our call center partners.

Full Case Study