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Outsource Consultants - Call Center Outsourcing

BPO Vendor Partners

Presenting top-performing, experienced outsource call centers to our clients is at the heart of our business. That’s why we’ve created a thorough screening process and only partner with BPOs who meet our strict criteria.

If you’re interested in becoming a BPO partner with Outsource Consultants, we’d love to hear from you.

Benefits of being a BPO Vendor Partner

  • The opportunity to present proposals to clients that may not have found you otherwise
  • Our contact center technology team will help you stay competitive in a rapidly evolving industry
  • Opportunities for Joint Venture Partnerships to expand your global footprint
  • Our BPO and Client Success team will provide candid and transparent feedback that will help you create lasting, successful relationships with your clients
  • We offer exclusive insights about contact center technology and outsourcing trends through our partner training portal

Requirements to become a BPO Vendor Partner

Our clients trust us to present only top-performing call centers with proven years of experience. Therefore, all potential vendor partners must go through an in-depth screening process. The minimum requirements for consideration are:

  • Your organization has been in operation for at least 2 years.
  • A minimum of 500 seats (either in-center or work at home).
  • Locations in multiple geographies (i.e. US and nearshore).
  • The ability and willingness to produce KPI and general performance data.
  • Proof of providing best practices in call center operations, technology and compliance standards. (i.e. PCI certification, HIPAA etc.)
  • A professional company overview and other informational materials.

How do I become a BPO Vendor Partner of Outsource Consultants?

It’s important for us to have a thorough understanding of your business, your experience, your specializations, and your organization as a whole prior to initiating a partnership. To accomplish this, we ask that all of our partners go through our screening and onboarding process:

  1. Request access to our Vendor Partner Application by emailing [email protected] and including a BPO company overview deck.
  2. Fill out our Vendor Partner Application so we can learn more about your organization.
  3. We’ll begin a thorough vetting process to determine if your BPO meets our criteria for partnership.
  4. If we determine that a partnership would be mutually beneficial, we’ll begin the onboarding process.
Ready to Get Started?

If you meet the requirements and would like to become a BPO Vendor Partner, we want to hear from you.

Email [email protected] to Request Access to Our Vendor Partner Questionnaire