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Languages available in Salvadoran call centers: EnglishSpanish • And more!

Call Centers in El Salvador

Are you looking for an outsource call center in El Salvador?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Salvadoran outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Salvadoran Call Centers

  • Strong English- and Spanish-language skills
  • Close proximity to the U.S.
  • Low labor and operational costs
  • Cultural affinity with domestic consumers
Save Up To 50%!

Outsource Call Centers

Salvadoran Call Centers

El Salvador is an excellent choice for nearshore business process outsourcing (BPO) services. The Central American nation’s call center partners are well-equipped to handle your customer service, sales, and lead generation needs. El Salvador can offer high-quality customer experiences from a diverse and skilled pool of front-line agents.

Within close proximity to the United States, El Salvador provides ease of access for call center partners, with domestic flights from the U.S. in under three hours. This convenience affords your leaders the flexibility and visibility to oversee strategy and training without hampering operational costs. El Salvador call centers are 50-60% more affordable than U.S. or European BPO agencies.

El Salvador is an emerging choice for BPO services due in large part to an exceptionally skilled pool of bilingual agents with strong ties to U.S. customs and culture.

Outsource Call Center Industry

The Call Center Industry in El Salvador

El Salvador has seen tremendous growth over the last decade, specifically across the BPO industry, with many Fortune 500 companies locating their call center operations within major national cities, such as San Salvador.

The national government has created a variety of incentive programs for growing the core competencies of local BPO vendors across hospitality, travel, telecom, technology, and retail.

El Salvador offers a well-developed national infrastructure, including advanced broadband and telecom services. Further, to support an easy transition for domestic partnerships, El Salvador has adopted the U.S. dollar as the official national currency.

El Salvador Call Center Agent

The Call Center Workforce in El Salvador

El Salvador is well-known for the affability and warmth of their residents — but beyond that, many Salvadoran workers hold strong connections to the United States, as many have spent time or even lived abroad in North America.

With a large pool of expatriates with strong cultural ties to the United States, El Salvador offers a highly-skilled and seamless workforce that boasts neutral accents in both English and Spanish. Salvadoran workers are also commonly commended for their industriousness and efficiency.

In addition, El Salvador has created a cultural affinity for advancing worker skills through education and incentive programs, with over 150,000 Salvadorans currently enrolled in advanced or technical education programs.

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Quick Facts: Salvadoran Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions Nearshore, Central America
Population 6,486,205
Area 8,124 sq. miles

Major Outsourcing Cities in El Salvador

City Current Local Time Flight Times
San Francisco Chicago New York
San Salvador05h 45m04h 23m04h 39m
Santa Ana05h 42m04h 21m04h 38m
San Marcos05h 46m04h 23m04h 39m

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