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Call Centers in Peru

Are you looking for an outsource call center in Peru?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Peruvian outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Peruvian Call Centers

  • Highly-skilled agents
  • Steady growing economy
  • Ease of doing business
  • Attractive tax regulations
Save Up To 50%!

Outsource Call Centers

Peruvian Call Centers

For leaders looking for nearshore call center locations that can deliver high-quality business process outsourcing (BPO) services, there are few places that offer the diversity, beauty and culture of Peru.

With 31 million residents, a third of which are centralized in the capital region surrounding Lima, Peru is one of the fastest-growing economies in Latin America. Over the past 20 years, Peru has stabilized government policies that have created steady economic growth, as the country is currently the sixth-largest economy in Latin America.

Through modernization and development, Peru has increased its appeal as a call center destination. With a concerted focus to maintain GDP growth, lower inflation, and secure stable exchange rates, Peru is poised to offer considerable investment for international call center investors.

Outsource Call Center Industry

The Call Center Industry in Peru

With mining one of the main revenue generators for Peru historically, the nation has leaned into their favorably low business startup costs and ease of entry to tempt call center organizations to relocate to the South American country,

In addition, riding the momentum of as many as 30 bilateral treaties and international trade agreements over the last 20 years, Peru is primed to attract more foreign call center investment in the region. Peru even has free-trade agreements with the US, UK, and China, reflected in the Trans-Pacific Partnership and Pacific Alliance.

This has created an influx of foreign business operations that have re-energized the national government to continue to provide amenable business conditions to coax more and more international investment.

Peru Call Center Agent

The Call Center Workforce in Peru

Peru’s workforce is centrally located in the urban region surrounding Lima, where 10 million people take up residence. With the impact of the economic growth starting to be felt in the worker ranks of the Peruvian population, call centers are able to attract and retain educated, qualified agents.

As more young professionals choose to stay in Peru to leverage better earning prospects domestically, call centers relocating operations to Peru will have access to a young and college-educated workforce, the majority of which is under the age of 30.

Further, Peru is currently as much as 25% cheaper than other nearshore locations for phone-based call center services, with the minimum wage equaling less than $300 USD a month for a single full-time call center agent.

A strong economy seems likely to help retain local talent while wages will remain cost-adjusted to allow foreign call center investors to turn an attractive profit. That’s why more leaders are considering all the advantages of moving their call center locations to Peru.

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Quick Facts: Peruvian Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions South America, Nearshore
Population 32,971,854
Area 496,224 sq. miles

Major Outsourcing Cities in Peru

City Current Local Time Flight Times
San Francisco Chicago New York
Lima09h 32m08h 02m07h 46m
Arequipa10h 28m08h 47m08h 22m
Callao09h 31m08h 02m07h 46m
Outsourcing Case Study - Mobile App Finds & Onboards Top Performing Call Center in Just 40 Days

Mobile App Finds & Onboards Top Performing Call Center in Just 40 Days

Learn how a major restaurant reservation app found and onboarded a top-performing BPO partner in just a few weeks!

Full Case Study