Mobile App Finds & Onboards Top Performing Call Center in Just 40 Days
|Company Headquarters||Bay Area|
A restaurant reservation app’s internal customer support team was having difficulty keeping up with increased volume as the company experienced rapid growth. With their peak season fast approaching, our client needed an outsourced contact center to handle email support. The ability to scale quickly while keeping costs low was crucial to the company’s growth plan.
Days from Initial Discussions to Program Rollout
Key Vendor Requirements Met