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Languages available in Japanese call centers: Japanese • And more!

Call Centers in Japan

Are you looking for an outsource call center in Japan?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Japanese outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

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Benefits of Japanese Call Centers

  • Highly educated, diligent workforce
  • Top-tier infrastructure
  • Strong affinity to US culture
  • Business-friendly structure
Save Up To 50%!

Outsource Call Centers

Japanese Call Centers

Business growth in Japan is steadily rising, as the world’s third-largest economy behind the US and China works tirelessly to bridge that economic gap. As an emerging industry of focus, business process outsourcing (BPO) in offshore markets offers Japan as the perfect solution for organizations looking to reduce costs and elevate the service of their call center agents.

Japan is called the gateway to the Asian market, with more than 125 million active consumers. In addition, 90% of Japanese residents are online – a higher rate than anywhere in the world – and Japanese is a top-five most used language on the internet.

This indelible connectivity to the larger world, technically savvy residents, and an increasing cultural affinity with the US has made Japan an attractive call center destination to consider.

Outsource Call Center Industry

The Call Center Industry in Japan

Entering into the APAC call center market would be a challenge for any country, but, with Japan’s highly developed national infrastructure, the transition to global player seems like a foregone conclusion.

Featuring well-developed transit and transportation, from roadways, railways, airports, and harbors, Japan is already a global thoroughfare. And with peerless telecommunication technologies, Japan’s global reach is as strong as any offshore market in the world.

Japan also offers expedited business establishment via the Japanese External Trade Organization (JETRO), which is a non-profit entity that supports business services to organizations looking to expand to Japan. Many business development timelines can have a new operation up and running in as little as two weeks.

Japan Call Center Agent

The Call Center Workforce in Japan

The cultural reputation of Japanese workers is one of focused loyalty and skillful service. The national workforce offers wide-ranging expertise and a culture of ongoing skill development. This attention to detail and technical savvy has made Japanese workers some of the most coveted in the world.

In addition, Japan is an exceptionally educated society, with one of the highest per-capita allotments of higher education institutes in the world. The small island nation has hundreds of universities that directly serve the evolving needs of future call center operations and their agents.

The offshore call center industry will be well served by Japan’s growing population of results-driven citizens to serve their customers and develop diverse, omnichannel experiences.

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Quick Facts: Japanese Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 126,467,461
Area 145,920 sq. miles

Major Outsourcing Cities in Japan

City Current Local Time Flight Times
San Francisco Chicago New York
Tokyo10h 48m13h 07m14h 01m
Osaka11h 16m13h 30m14h 20m
Fukuoka11h 49m13h 55m14h 41m

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