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Languages available in Costa Rican call centers: EnglishSpanish • And more!

Call Centers in Costa Rica

Are you looking for an outsource call center in Costa Rica?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 30%. We’ll find you a pre-screened, heavily vetted Costa Rican outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Costa Rican Call Centers

  • Direct flights from major U.S. cities
  • Experienced, English-speaking agents
  • Highly-skilled and educated workforce
  • Strong technology innovation
Save Up To 30%!

Outsource Call Centers

Costa Rican Call Centers

Costa Rica stands as one of the best nearshore locations for organizations searching for call center outsourcing services. As a leading Central American economy, Costa Rica offers a strong foundation of political stability, educational excellence, and English fluency. Benefiting from the country’s free trade agreements, many organizations find Costa Rica to be the perfect outsourcing destination, offering companies a variety of investment and tax incentives.

Outsource Call Center Industry

The Call Center Industry in Costa Rica

First emerging as a destination for high-tech manufacturers at the turn of the century, Costa Rica has expanded economically across other industries, including technology, life sciences, software development, and BPO services.

Thanks to an exportation economy and open trade, Costa Rica is well-suited to support growing services industries, as well as an expanding location of interest for BPO services.

Costa Rica Call Center Agent

The Call Center Workforce in Costa Rica

With one of the highest literacy rates in the region at 98%, Costa Rica continues to boast one of the more talented and innovative workforces in Central America.

Costa Rica’s wildly successful public education system has generated a population of highly-skilled professionals within a convenient geographic location for outsource call center services. A nearshore market offering cost-optimized services and skilled workers is the perfect combination for the BPO industry.

Get a Free Call Center Cost Proposal

Quick Facts: Costa Rican Outsourcing

Average Cost Savings 30%
Market Maturity Established
Regions Nearshore, Central America
Population 5,094,118
Area 19,730 sq. miles

Major Outsourcing Cities in Costa Rica

City Current Local Time Flight Times
San Francisco Chicago New York
San Jose06h 37m04h 55m04h 55m
Limon06h 42m04h 56m04h 52m
San Francisco06h 36m04h 55m04h 54m

Retail Company Exceeds KPI Goals through the Holiday Season

Find out how a major retailer exceeded KPI goals during the busiest months of the year by working with one of our call center partners.

Full Case Study