Belizean Call Centers
As one of the fastest-growing countries in Central America, Belize is a perfect fit for business process outsourcing (BPO) services. The only English-speaking country in Central America, Belize offers an optimal combination of economic, cultural, and educational factors for customer service and BPO companies.
Belize offers a host of advantages common to offshore destinations, but it differentiates itself with the added benefits of neutral accents, accessible travel, and competitive cost advantages.
The Call Center Industry in Belize
Belize is quickly gaining attention as a rising outsourcing star in the Caribbean and Central American region, offering outsourcing prices that are 60-80% lower than domestic rates.
As the call center outsourcing industry grows, the government of Belize has made concerted efforts to bolster the industry. Belize has made national investments to accommodate BPO services, including a domestic fiber-optic network to connect primary cities, as well as campaigns to reduce telecom tariffs and incentivize future business development.
Geographically, Belize makes it simple to work across domestic organizations and nearshore business partners, with convenient access and short flight times from many major U.S. cities.
The Call Center Workforce in Belize
Belize is uniquely committed to the social development of its workforce. Seen most notably in Belize City, the educational hub of the country, Belize produces a highly-educated workforce that generates thousands of new job-ready graduates each year.
Noted as a strong customer service culture, Belize enjoys low unemployment as well as low attrition rates of 5% nationally.
With 90% of the population being native English speakers, and 51% bilingual Spanish speakers, Belize offers a multilingual workforce with a strong affinity for U.S. culture and an ability to connect with American consumers.
Quick Facts: Belizean Outsourcing
| Average Cost Savings | 50% |
|---|---|
| Market Maturity | Established |
| Hot Market | Yes |
| Regions | Nearshore, Central America |
| Population | 397,628 |
| Area | 8,867 sq. miles |
Major Outsourcing Cities in Belize
| City | Current Local Time | Flight Times | ||
|---|---|---|---|---|
| San Francisco | Chicago | New York | ||
| Belize City | 5h 30m | 3h 52m | 4h 7m | |
| Belmopan | 5h 28m | 3h 54m | 4h 11m | |
| San Ignacio | 5h 26m | 3h 55m | 4h 13m | |
Industry Experience
Our Belizean outsource call centers have direct experience in the following industries:
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