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Languages available in South Korean call centers: JapaneseKorean • And more!

Call Centers in South Korea

Are you looking for an outsource call center in South Korea?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 20%. We’ll find you a pre-screened, heavily vetted South Korean outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of South Korean Call Centers

  • Highly-skilled agents
  • World-class infrastructure
  • Exceptional customer experience
Save Up To 20%!

Outsource Call Centers

South Korean Call Centers

A key member of the Asia-Pacific (APAC) region, South Korea represents one of the most intriguing BPO contact center locations in the world.

With close proximity to more than half of the world’s population, as well as strong cultural ties to the west, South Korean BPO providers leverage incredible pools of highly-educated agents to serve their clients, particularly in IT, development, and customer support.

For leaders looking for BPO agents with exceptional Korean-language skills, South Korea BPOs offer call center outsourcing across a remarkably modernized country poised to serve your business interests both locally and abroad. South Korean call centers, boasting highly-skilled, multilingual agents, consistently offer high process efficiency and ROI, often far exceeding many competing markets.

Outsource Call Center Industry

The Call Center Industry in South Korea

South Korea is well-positioned to offer high-growth companies an outsourcing location with exceptional infrastructure and leading technical advantages for the region.

WIth one of the best broadband networks on earth, a national commitment to renewable technologies, and loosening of regulations to open the market to foreign investors, South Korea contact centers offer one of the most foundationally secure partnerships in the world.

Improvements to government oversight and regulatory efficiency have made South Korea one of the most flexible and open markets, according to the Index of Economic Freedom.

Perhaps most importantly, South Korea has one of the strongest working relationships with U.S. investors in the region, making South Korean BPOs one of the best choices for seamless business partnerships.

The Call Center Workforce in South Korea

South Korea has an earned reputation as a productive and efficient workforce. This is reflected in common work values, such as dedication, loyalty, and the pursuit of knowledge and wisdom. There are few (if any) outsourcing challenges that Korean contact center agents aren’t prepared for.

South Korea boasts some of the highest literacy and secondary education rates in the world. Its highly skilled, highly-educated agents are centralized in nearly a dozen dense city centers of nearly 1 million residents or more.

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Quick Facts: South Korean Outsourcing

Average Cost Savings 20%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 51,302,909
Area 38,623 sq. miles

Major Outsourcing Cities in South Korea

City Current Local Time Flight Times
San Francisco Chicago New York
Seoul11h 45m13h 35m14h 16m
Busan11h 47m13h 47m14h 31m
Incheon11h 47m13h 37m14h 17m

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