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Call Centers in Malayasia

Are you looking for an outsource call center in Malayasia?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Malaysian outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Malaysian Call Centers

  • High English fluency
  • Low labor and operational costs
  • Strong government support
  • Economic stability
Save Up To 50%!

Outsource Call Centers

Malaysian Call Centers

With an incredibly successful business infrastructure supporting many large companies, as well as highly proficient English speakers, Malaysia is emerging as an ideal offshore call center location within Southeast Asia.

Bolstered by the ambitious outlook of the national government, Malaysia is poised to bridge into a high-income national bracket following years of steady economic growth and continued investment in technology and innovation.

These goals will enhance the attractiveness of Malaysia for foreign investment, as business leaders will be rewarded with accommodating tax regulations that are highly competitive within the region.

Outsource Call Center Industry

The Call Center Industry in Malaysia

Malaysia has created a strong economic outlook for foreign investors to consider. More and more businesses are flocking to the Malay Peninsula to take advantage.

Businesses can leverage an incredibly low corporate income tax rate, well below 20 percent, as well as seamless government policies that reduce friction in setting up and deploying business services within the country. These measures ensure it is always a good time to consider Malaysian outsourcing.

In addition, the national government has continued to grow the country’s infrastructure to support large-scale business needs, with World Bank Reports ranking Malaysia as a top ten call center destination for both ease of doing business and direct foreign investment.

Malaysia Call Center Agent

The Call Center Workforce in Malaysia

Malaysia is seeing rapid increases in human capital and national education success.

In the last 25 years, Malaysia has made huge strides in formal education among workers, with a staggering increase in secondary and tertiary education among the new workforce entrants. This has meant a 300% increase in education rates among workers, ages 18-35.

In addition, the country has attracted an inflow of skilled and successful workers, putting the country at a sizable labor advantage over many neighboring countries.

Malaysia offers a workforce with the education and necessary skills to help businesses flourish in their call center environments.

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Quick Facts: Malaysian Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 32,478,065
Area 127,355 sq. miles

Major Outsourcing Cities in Malayasia

City Current Local Time Flight Times
San Francisco Chicago New York
Kuala Lumpur17h 24m19h 3m19h 18m
Seberang Perai17h 17m18h 47m18h 59m
Ipoh17h 18m18h 52m19h 6m

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