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Call Center Languages

Chinese Speaking Call Centers

Need a multilingual Chinese-language call center? Make sure you’re selecting the right outsourcing partner to manage both your Mandarin- and Cantonese-language BPO services.

With the unique and rapid growth of Chinese commerce, Mandarin- and Cantonese-language call centers have emerged over the last decade to better serve the world’s consumers. As the formerly closed economy has opened its borders to new business opportunities, Chinese call centers have stepped up to the challenge of adding multilingual services to better serve the burgeoning business needs of the region.

Offering technically savvy agents with multilingual skills is a game-changing advantage if your call center is serving any of the billion native Mandarin or Cantonese speakers across the globe.

Let Outsource Consultants connect you with the right outsourcing partner tailored to the unique needs of your organization. With our no-risk, no-charge consultation, you’ll see how Chinese-language contact centers elevate the customer experience and drive huge industry ROI.

Get a Free Call Center Cost Proposal

Quick Facts About Chinese Language Speakers

Chinese Speakers Worldwide Total 1.051 billion
Chinese Speakers Worldwide As First Language 873 million
Countries With The Highest Population of Chinese Speakers All Speakers China
Taiwan
Thailand
Singapore
Malaysia
Countries With The Highest Population of Chinese Speakers As First Language China
Taiwan
Thailand
Singapore
Malaysia

Top Locations for Chinese-Speaking Call Center Outsourcing

Retail Company Exceeds KPI Goals through the Holiday Season

Find out how a major retailer exceeded KPI goals during the busiest months of the year by working with one of our call center partners.

Full Case Study