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Call Centers in India

Are you looking for an outsource call center in India?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 70%. We’ll find you a pre-screened, heavily vetted Indian outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

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Benefits of Indian Call Centers

  • Unmatched BPO experience
  • Highly educated workforce
  • Low costs, high productivity
  • Strong national infrastructure
Save Up To 70%!

Outsource Call Centers

Indian Call Centers

India has long been the standard-bearer for quality business process outsourcing (BPO) services, and with good reason.

Holding a strong reputation for cost-effective call center support across industries is not enough. India has kept the title as the world’s most notorious offshore destination because it consistently delivers high-quality results.

India was one of the first nations to epitomize the business benefits of call center partnerships, which is why more and more global organizations choose to trust Indian call centers to deliver exemplary service to their customers and drive business value for organizations.

Consider the advantages of leveraging offshore call centers in Pakistan and India for proven performance and expertise.

Outsource Call Center Industry

The Call Center Industry in India

In an effort to drive greater corporate efficiency and drive down total costs, many international companies relocated their BPO services to India, as access to human capital and IT infrastructure allowed companies to scale operations and save money at a tremendous rate.

Doubling down on this economic success, the Indian government has continued to support offshore outsourcing with tax incentives and tariff reductions to help entice international organizations. The national government has also invested heavily in software technology parks to strengthen the national infrastructure with the latest and greatest telecom facilities.

This national commitment to growing offshore services has given India the inside track over other locations, as India offers perhaps the most state-of-the-art call center facilities in the world.

India Call Center Agent

The Call Center Workforce in India

Quality call center agents are likely India’s single biggest advantage over every other outsourcing region in the world. India’s call center workforce is largely made up of young, college-educated agents, with strong technical backgrounds and extensive real-world expertise.

Call center workers in the region are even accustomed to working nights to align with the time zones their services are allocated for. This gives domestic organizations a ready-made staff of agents that can deal with call spikes and complex customer issues at the precise time they arise.

India is fueling this advantage long-term, as the country churns out more and more savvy, well-educated agents across local universities and training facilities to service all industry verticals, including IT, software development, customer service, retail, and more.

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Quick Facts: Indian Outsourcing

Average Cost Savings 70%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 1,326,093,247
Area 1,269,345 sq. miles

Major Outsourcing Cities in India

City Current Local Time Flight Times
San Francisco Chicago New York
Mumbai17h 18m16h 37m16h 07m
New Dehli15h 53m15h 28m15h 08m
Bengaluru17h 55m17h 35m17h 08m

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