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Outsource Consultants - Call Center Outsourcing
Languages available in Pakistani call centers: English • And more!

Call Centers in Pakistan

Are you looking for an outsource call center in Pakistan?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 70%. We’ll find you a pre-screened, heavily vetted Pakistani outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Pakistani Call Centers

  • Huge cost savings
  • English language clarity
  • Highly-educated agents
  • Increased customer satisfaction
Save Up To 70%!

Outsource Call Centers

Pakistani Call Centers

The business process outsourcing (BPO) industry has long thrived in Southern Asia, and Pakistan is no exception. With a skill-diverse population of English-speaking agents, Pakistan is emerging as a worthy competitor to industry stalwarts, such as India and China, with cost-effective offshore services that rival the best in the world.

In fact, despite strong competition from regional neighbors, and the highly specialized skills of its workforce, Pakistan’s worker wages remain quite low by comparison.

That means call center leaders get the industry-leading expertise of the region while garnering added cost savings for their organization. Consider the benefits of Pakistan as your offshore call center destination.

Outsource Call Center Industry

The Call Center Industry in Pakistan

Pakistan boasts one of the more favorable working relationships with the U.S. in the region, as their mutual trade accounts for billions of dollars annually. In addition, Pakistan has embraced the cultural significance of western businesses, making many metropolitan areas very familiar to visitors. Pakistan has rapidly adopted western customs and norms that positively impact customer service.

For the last few years, Pakistan has sustained a strong positive growth trajectory, creating one of the fastest-growing economies in the world and an attractive destination for international business investment.

With more relaxed business restrictions, business leaders view Pakistan as a perfect destination to transfer offshore outsourcing services that can drive operational cost reductions while increasing the scale and quality of customer service. In addition, Pakistan’s government has implemented a variety of grants and tax concessions to optimize the ROI for offshore call centers.

Pakistan Call Center Agent

The Call Center Workforce in Pakistan

Pakistan boasts a young and skilled workforce, with a median age of 23 and a strong concentration of secondarily educated professionals.

Pakistan offers highly technical instruction across many distinguished institutes of higher learning, many among the top universities in world rankings.

With education readily attainable in the region, English the official language, and a population predicted to reach 300 million in the next 20 years, Pakistan offers a call center agent pool that is poised to unlock the performance and service your call center deserves.

Get a Free Call Center Cost Proposal
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Quick Facts: Pakistani Outsourcing

Average Cost Savings 70%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 233,500,636
Area 340,508 sq. miles

Major Outsourcing Cities in Pakistan

City Current Local Time Flight Times
San Francisco Chicago New York
Lahore15h 35m15h 00m14h 38m
Karachi16h 39m15h 38m15h 03m
Faisalabad15h 38m14h 59m14h 35m

Recommended BPO Vendors Receive Top Scores in RFP & Selection Process

See how BPO vendors with Outsource Consultants outperformed all other options in a blind RFP, and ended up exceeding KPIs following rollout.

Full Case Study