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Call Centers in Paraguay

Are you looking for an outsource call center in Paraguay?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Paraguayan outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

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Benefits of Paraguayan Call Centers

  • Highly-skilled agents
  • High-tech innovation
  • Free-trade agreements
Save Up To 50%!

Outsource Call Centers

Paraguayan Call Centers

Paraguay is located in the heart of South America and is emerging as a prime destination for call center leaders looking for the perfect location for nearshore call center operations.

Benefiting from a young, skilled population and increasing innovation in tech sectors, the Paraguayan government is focused on attracting foreign investment with many free-trade agreements and low business taxation measures already in place.

As part of the MERCOSUR trading bloc, Paraguay has access to a common market of partnering Latin American countries, offering access to more than 300 million people. As the prosperity of Paraguay climbs, so too will the advantages of call center leaders leveraging business process outsourcing in nearshore locations.

Outsource Call Center Industry

The Call Center Industry in Paraguay

One of the biggest advantages for nearshore call centers in Paraguay is the country’s 100% renewable energy infrastructure, reducing the country’s traditional energy reliance. Those cost savings help attract foreign investment, especially when paired with the low-cost Paraguayan workforce.

Paraguay is a perfect match for organizations looking to lean in to growing environmentally conscious operations, which is a distinct differentiator that sets Paraguay apart.

Further, the industry is supported by a capable workforce with a notably low rate of unemployment, less than 5 percent total. This offers call center operators access to low-cost, reliable workers with even lower energy costs than anywhere else in the region.

Paraguay Call Center Agent

The Call Center Workforce in Paraguay

With more than 7 million people in the country, Paraguay offers a strong market of call center agents to choose from, giving investors confidence their operations will be well staffed. Even more encouraging, business confidence has increased as the country’s middle class has grown by nearly 50% in recent years.

With more stale economic conditions encouraging skilled workers to stay, outside investors can still leverage their skills at a much lower rate than domestic agents, often 40-50% lower operational costs.

Paraguay has an exceedingly young talent pool, with approximately 70% of the population aged 35 years or younger. This has made Paraguay a highly-coveted destination for business process outsourcing, as the country is well conditioned to offer short- and long-term windfalls for call center investors.

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Quick Facts: Paraguayan Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions South America, Nearshore
Population 7,132,538
Area 157,048 sq. miles

Major Outsourcing Cities in Paraguay

City Current Local Time Flight Times
San Francisco Chicago New York
Asunción12h 34m10h 30m09h 49m
Ciudad del Este12h 52m10h 41m09h 57m
San Lorenzo12h 35m10h 31m09h 50m
Outsourcing Case Study - Video Game Creator Sees Top Performance from Mid-Market BPOs

Video Game Creator Sees Top Performance from Mid-Market BPOs

Learn how a major video game company reduced costs and improved customer service by partnering with middle-market outsource call centers.

Full Case Study