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Languages available in Nicaraguan call centers: EnglishSpanish • And more!

Call Centers in Nicaragua

Are you looking for an outsource call center in Nicaragua?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Nicaraguan outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

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Benefits of Nicaraguan Call Centers

  • Geographic proximity to key markets
  • Open trade and business incentives
  • High level of safety
  • Superb human talent
Save Up To 50%!

Outsource Call Centers

Nicaraguan Call Centers

Nearshore outsourcing is experiencing rapid growth in Nicaragua, as the country continues to elevate its ability to support business process outsourcing (BPO) services. With strategic access to key markets in both North and South America, Nicaragua offers a cost-effective and skilled workforce within an attractive industry destination.

In addition, Nicaragua has set itself apart in the region for its exemplary security, being named one of the safest countries in the western hemisphere.

The BPO industry has put Nicaragua on the map as one of the more attractive locations in Central America for nearshoring services including telecommunications, e-commerce, retail, and more. The call center industry remains one of the most important employment avenues for Nicaragua’s citizens, with incredible investment in vocational training that connects call centers with a talent pool of thousands of affable front-line agents with bilingual (English and Spanish) skills.

Outsource Call Center Industry

The Call Center Industry in Nicaragua

Nearshore partners in Nicaragua offer one of the most attractive cost models for outsourcing in the region with a highly competitive minimum wage. These cost savings allow organizations to focus on their products and services while being afforded greater efficiency, profitability, and scale across their operations.

In addition, Nicaragua’s government has committed to directing generous fiscal incentives to support the BPO sector with trade liberalization and legal guarantees for business development.

Further, with more than 50 higher education universities, and more than 130,000 students, Nicaragua is poised to leverage their growing talent pool to offer top talent across the call center industry.

Nicaragua Call Center Agent

The Call Center Workforce in Nicaragua

With a young and skilled workforce, Nicaragua’s 3.2 million people represent a highly-adaptive and productive talent pool to empower the BPO industry nationwide. Nicaragua’s continued investment in the education of its workforce can be noted in the national allocation of 20% of the nation’s GDP towards education expenditures, including primary, secondary, and university schooling.
Nicaragua has created a highly-empowered workforce through educational instruction that bridges a path to highly-coveted call center positions. Greater competition across these roles allows for call center partners to select the highest-quality agents with the most comprehensive skill sets to meet the evolving demands of global organizations.

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Quick Facts: Nicaraguan Outsourcing

Average Cost Savings 50%
Market Maturity Established
Hot Market Yes
Regions Nearshore, Central America
Population 6,624,554
Area 50,337 sq. miles

Major Outsourcing Cities in Nicaragua

City Current Local Time Flight Times
San Francisco Chicago New York
Managua06h 11m04h 36m04h 42m
Leon06h 06m04h 33m04h 42m
Masaya06h 13m04h 37m04h 43m

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