Irish Call Centers
Fueled by a pro-investment philosophy and an ease of doing business, more and more global organizations are turning to Ireland, finding huge success with Irish call center providers.
Ireland’s attractive tax and legal regulations set it apart from other, more restrictive European countries for BPO services. Ireland BPOs provide a lower barrier of entry—and the welcoming, highly-skilled talent pool offers leaders a strong foundation for operational growth.
And just below the surface, beneath the charming Irish culture and history, is a well-established call center community, already supporting top firms like Google, Apple, and Facebook.
The Call Center Industry in Ireland
Ireland has come a long way from its agrarian roots, establishing a thriving, pro-business economy that is one of the strongest in the European Union. Bolstered by a surge in BPO interest from outside investors, Ireland has steadily improved their telecommunications infrastructure, as well as cultivating an advanced, inter-urban transportation system that connects the country across road and rail.
Business leaders look to Ireland BPO services in part because of their centralized locale, giving businesses quick and convenient access to airways and ports that connect to the rest of the world.
In addition, Irish call centers offer some of the most attractive tax regulations for BPO services, including a corporate tax rate that is 50% lower than France, Germany, or the United States. Add in the creative tax credits for foreign investors and transparent payment structures, and contact centers in Ireland are one of the most attractive outsourcing destinations for financially savvy leaders.
The Call Center Workforce in Ireland
Irish call centers benefit from a young, smart, and motivated labor pool, which is one of the strongest in the EU. One-third of Ireland’s current workforce is under the age of 25.
Much of this success is due to a strong national education system, which promotes high-level skills and vocational training that support BPO services. Nearly 30% of Ireland’s university students are enrolled in STEM studies.
The Irish government has also streamlined talent development for BPO providers, offering education initiatives and hiring incentives that are aimed at making Ireland the best location for business investment.
Major Outsourcing Cities in Ireland
|City||Current Local Time||Flight Times|
|San Francisco||Chicago||New York|
|Dublin||10h 41m||7h 50m||6h 52m|
|Cork||10h 41m||7h 45m||6h 44m|
|Limerick||10h 36m||7h 42m||6h 42m|
Our Ireland outsource call centers have direct experience in the following industries:
Recommended BPO Vendors Receive Top Scores in RFP & Selection Process
See how BPO vendors with Outsource Consultants outperformed all other options in a blind RFP, and ended up exceeding KPIs following rollout.