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Languages available in Fijian call centers: English • And more!

Call Centers in Fiji

Are you looking for an outsource call center in Fiji?

Let us simplify your search and help you find a BPO partner that will improve your customer service and save you up to 50%. We’ll find you a pre-screened, heavily vetted Fijian outsource contact center that matches your exact specifications, and we’ll do it at no cost to you.

Get started with a free cost proposal!

Benefits of Fijian Call Centers

  • Native English-speaking agents
  • Exceptional customer service
  • Huge cost savings
Save Up To 50%!

Outsource Call Centers

Fijian Call Centers

Located in the South Pacific, the Fiji archipelago is host to hundreds of tropical islands and has long been the holiday destination for other Pacific Island neighbors, including New Zealand and Australia.

Known mainly for its tourist appeal — built across rugged landscapes, beaches, and lagoons — Fiji is focused on expanding its appeal as a commercial destination for call center leaders.

One of the industry’s best-kept secrets is the offshore destination in Fiji, offering cutting-edge technology and robust infrastructure for call center investors.

Fiji has been recognized by the Global Sourcing Association and European Outsourcing Association as one of the best emerging offshore destinations.

Outsource Call Center Industry

The Call Center Industry in Fiji

Lucky for call center leaders, the Fijian government has been focused on making foreign investment painless and expedient.

With an attractive tax structure, approaching zero in many areas, Fiji can offer foreign investors an offshore location that is highly competitive on the world stage.

Fiji has an irresistible cost advantage, offering 50% cost savings over Australian organizations in the same market. So, if you’re committed to Pacific Island operations, you can pass those cost savings into other sections of your business.

Fiji Call Center Agent

The Call Center Workforce in Fiji

Fijian workers are highly loyal, as businesses report low annual attrition. This creates incredible cost savings for call center organizations with much lower recruiting and training costs than other offshore locations.

With a strong worker foundation in tourism, Fijian workers are particularly skillful in delivering customer service, with consistently high CSAT scores. And with English as the official language, Fiji provides an accent-neutral workforce that is well-suited to serve the industry needs of an international organization.

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Quick Facts: Fijian Outsourcing

Average Cost Savings 50%
Market Maturity Established
Regions Offshore, Asia and the Pacific
Population 883,483
Area 7,078 sq. miles

Major Outsourcing Cities in Fiji

City Current Local Time Flight Times
San Francisco Chicago New York
Suva11h 22m14h 59m16h 22m
Lautoka11h 25m15h 2m16h 26m
Nadi11h 26m15h 3m16h 27m

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