Inbound Call Centers
Starting your search for the perfect inbound call center can feel like an overwhelming task. No wonder — there are over 5,000 call center outsourcing companies around the world.
There’s no cost to you when you turn to Outsource Consultants to find the best call center outsourcing companies. Based on your needs for industry experience, call center services, languages, locations, capacity, budget, and scalability, we will identify the inbound call centers that meets your specific needs.
Find the perfect match for your inbound call center services needs.
Rely on Outsource Consultants for our vast industry experience to find the perfect match for your inbound call center requirements. Outsource Consultants can identify the inbound call centers with the proven track record, experience, and the services you need, such as:
- Full-Time 24/7 or Overflow: Choose a call center to provide 100% of your inbound call center needs or one whose agents can handle calls after hours, overflow or during peak seasons.
- Order Processing: Outsource your catalog orders and literature fulfillment, and leave every caller with a positive impression of your company.
- Marketing Support: Conduct market research, clean up, and qualify marketing lists, generate leads, retain customers, and much more.
- New Customer Acquisition: Tap the right company for sales, up-selling, appointment setting and lead qualification to instantly transfer hot leads to sales.
- Technical Support: Choose the team with the experience, training, and knowledge to act as your in-house help desk.
- Customer Service: Provide order status help, handle ordering problems, enrollment, reservations, and more.
- Technical Support & Helpdesk: Troubleshoot and solve customer technical issues.
- Compliance and Legal Issues: Find the firms experienced in handling data breach responses and class action responses to position your company as helpful and competent.
- Bilingual Agents: Serve your customers worldwide in any or all languages.
- Home-Based Agents: Reduce costs with high-quality, highly motivated home-based agents.
- USA Domestic Onshore: High quality accent neutral English speaking agents.
- Nearshore: Bilingual Spanish and English speaking agents at cost efficient rates.
- International: Worldwide language support.
- Disaster Recovery: Prevent loss of customers or interruption in service in times of disasters.
Our partners have the multi-channel inbound call center solutions for your company
If your company needs more inbound call center solutions that the traditional call center agents handling phone calls, we can help! Our inbound call center partners offer a variety of multi-channel options, including email services, live chat support, and social media customer service! In addition, we can also help you find the best-fit inbound call center software such as CRM systems, IVR systems, cloud software, ACD systems, and more!
Inbound telemarketing can greatly increase your ROI and boost your bottom line
When customers call your call center, you want your agents to do more than deliver high-quality customer service. You want them to give your business a solid ROI with their ability to up-sell, cross-sell, and increase average order size. We can find you the inbound telemarketing call center with agents that are sales professionals who can significantly increase your sales conversions and positively effect your bottom line.
Get started on reducing your costs and improving your customer experience.
There’s no cost to you to use Outsource Consultants call center outsourcing advisory services for your onshore, nearshore, or offshore call center outsourcing objectives. Contact us now to find the inbound call centers that matches your needs, language, your culture, and your budget.