Call Centers in Mexico: A Thriving Industry with a Rich History The relationship between the United States and Mexico in the call center industry is a fascinating one, […]
In the second episode of The Bald + The Beard, hosts Tom Luther and Andrew Griffiths continue their exploration of outsourcing in the customer experience (CX) sector, this […]
History of Outsourcing in Colombia: A Rising Star Colombia has a surprisingly long history as a player in the outsourcing game. It all started back in… 1981: Colombia […]
(*TLDR — 2024’s election season has a handful of distinct challenges — which we detailed here. But, this blog focuses on 3 essentials for political call center procurement […]
Saint Louis Park, MN, April 04, 2024 – Outsource Consultants is thrilled to announce their inclusion on the prestigious Financial Times ranking of The Americas’ Fastest-Growing Companies for […]
Let’s start from the start. The History of Outsourcing in the Philippines It’s easy to take for granted the supremacy of the Philippines as a call center outsourcing […]
In the inaugural episode of The Bald + The Beard, hosts Tom Luther, Director of Channel Partnerships and Andrew Griffiths, VP of CX Partnerships and Outcomes, at Outsource […]
As Women’s History Month comes to a close, Outsource Consultants wants to celebrate the incredible women leading the call center industry. Women have always been a driving force […]
There’s no substitute for expertise when it comes to thrilling customers. And there’s no shortage of experts at Outsource Consultants., which is why Corey Kotlarz, Founder and President, […]