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Benefits of Outsourcing to Call Centers in India and Pakistan

Reduce costs by 70% with an Indian or Pakistani call center!

India’s workforce is educated, hard working and highly skilled in IT and technical areas. In addition to these qualities, India’s timezone allows companies in the United States to easily provide customer service 24/7.

Pakistan may be young in its call center industry, but it is technologically strong and its workforce utilizes English for professional communication. In addition, the low cost of labor provides a highly cost effective solution for your call center outsourcing needs.

Executives are realizing the significant benefits of outsourcing to call centers in India, Pakistan and other emerging markets by enhancing their customer experience and strengthening their ROI.

In addition to 70% cost savings, some key benefits of outsourcing your call center in India and Pakistan are:

  • Agents with high-quality IT expertise
  • Agents proficient in help desk, chat, technical support and email support
  • Timezone difference that allows 24/7 customer service
  • Maximum efficiency due to outstanding tracking of performance metrics
  • Government supported IT industries
  • A greater culture influence
  • Increased customer satisfaction

If you’re interested in outsourcing with a call center in India or Pakistan, we can help at no charge!

Outsource Consultants are call center experts with over 25 years of outsourcing industry experience that have spent thousands of hours vetting and analyzing the strengths and specializations of the industry-leading outsource call center vendors. If you’re considering call center outsourcing, simply call 888-766-4482 or request a free call center cost proposal today and we’ll help you find the solution that best fits your exact requirements.