Saint Louis Park, MN, January 26, 2022 – Outsourcing industry veteran Merlin Gackle has joined the Outsource Consultants team as a Global BPO Matchmaker.
Mr. Gackle has spent the last 29 years working in the BPO industry, distinguishing himself as an expert in CX improvement and call center partner identification. He has helped companies of all sizes – from small businesses to Fortune 50 powerhouses – improve their customer support systems. He has held executive roles at major BPO providers and specializes in the insurance, financial, and healthcare verticals.
“I’m excited for this new venture with Outsource Consultants. Our large network of BPO vendor partners provides the opportunity to perfectly tailor my recommendations to the needs of my clients,” says Gackle. “This is a business model that perfectly aligns with my priorities as I embark on this next chapter of my career.”
About Outsource Consultants
Outsource Consultants is a call center outsourcing advisory firm that helps companies find the perfect fit outsource call centers. Our team of veteran BPO industry experts simplify your search process by matching you with call center providers that meet your exact requirements. We save time, reduce costs, and find you the right partner, at no cost to you.