Tim Clarke – CX & BPO Advisory Specialist
- Years of Industry Experience: 30+
- Previous Positions: BPO Business Development and Sales Account Manager, General Manager, International Network Marketing Association Owner, Professional Directory Publisher
- Industry Specialties: Healthcare, financial, retail & e-commerce, insurance, telecommunications, travel & hospitality, utilities & energy, government & public sector, education, technology, automotive, and real estate
Tim Clarke is a CX & BPO Advisory Specialist at Outsource Consultants, where he partners with organizations to reduce costs and enhance customer experience by identifying and aligning them with right-fit outsourced contact center solutions. With deep experience in contact center leadership, sales strategy, and operational planning, Tim specializes in helping companies build realistic budgets for outsourcing initiatives, technology integration, and labor optimization. Known for his consultative, solution-first approach, Tim empowers businesses to scale efficiently while achieving performance goals and financial sustainability. Based in Ocala, Florida, he brings a strategic mindset and hands-on experience to every engagement.
At Outsource Consultants, Tim has successfully guided numerous organizations in streamlining customer operations by connecting them with vetted outsourced contact center partners. His advisory work has helped companies across a range of industries improve customer experience, reduce operational costs, and implement AI-driven solutions. He’s provided strategic guidance on structuring, optimizing, and scaling outsourced CX programs, efforts that have consistently led to measurable improvements in service levels, faster response times, and significant cost savings.
Outside of his professional endeavors, Tim enjoys the outdoors and exercise. He is also a proud father to one son who is pursuing a career in healthcare.
