English Call Centers
As a hub of international commerce, London is recognized as one of the foremost digital innovators across Europe, with Public Policy Research naming England’s capital as the leading city for investment in Europe.
The report highlights more than $7 billion in technology investment across the national infrastructure to support local business operations. England remains one of the best locations in the world for call center leaders to capture human capital and scale their business growth.
The Call Center Industry in England
England offers access to some of the best global research in the world, including a highly-sophisticated financial services market located in London. This prestige empowers businesses with economic stability and confidence to locate their operations within a growing economic hub.
England already offers one of the most iconic and robust transportation networks, connecting the local communities and the large global markets with world-class air, land, and sea transportation channels.
In addition, England remains one of the easier European destinations to start a business, with low corporate tax rates that are highly competitive and attractive to foreign investors targeting Western Europe.
England truly strikes the balance between affordability and service maturity for business operators seeking call center services across diverse industries.
The Call Center Workforce in England
England offers one of the more talented labor pools in the world, due in large part to the country’s historic emphasis on education and skill development.
Home to some of the top universities in the world, coveted for producing the most innovative thinkers to date, England has earned the reputation of churning out talented workers year over year.
Pair England’s standard of excellence within their educational institutions with a high standard of living and cultural satisfaction and the English market produces some of the most talented and satisfied call center agents around.
Major Outsourcing Cities in England
|City||Current Local Time||Flight Times|
|San Francisco||Chicago||New York|
|Manchester||10h 55m||8h 8m||7h 12m|
|London||11h 14m||8h 25m||7h 27m|
|Birmingham||11h 2m||8h 13m||7h 15m|
Our English outsource call centers have direct experience in the following industries:
Retail Company Exceeds KPI Goals through the Holiday Season
Find out how a major retailer exceeded KPI goals during the busiest months of the year by working with one of our call center partners.