Cloud Call Center Software
Cloud call center software computing technology gives you the opportunity to improve and extend your existing capabilities, helping you achieve a more efficient and cost-effective means to run your business -- with many advantages.
- Save time and money: Using cloud call center software avoids the lengthy time and high cost of in-house coders to develop needed call center capabilities not found in your original call center suite.
- Integrate with social media: Cloud call center software makes it easy to integrate your call center with free social media tools such as Twitter, Google Plus, and Facebook to provide your customers an extra channel of communication.
- Eliminate costly maintenance: With cloud call center software you have nothing to install and maintain, no capital expenditure, and no need for internal technical expertise.
- Maximize up-time: Working with proven cloud contact center software providers, you are guaranteed maximum up-time and no required maintenance windows.
- Unlimited on-demand scalability: Know that, with cloud-based call center software, the bandwidth and capabilities are available to meet your growing needs.
Let Outsource Consultants find the cloud call center software solution that's right for you.
There any many options in the marketplace to choose from. At no charge to you, Outsource Consultants can find you the cloud call center software technology you need based upon your requirements. Our cloud-based technology partners have a proven, stable, cost-effective cloud contact center software solution for you that include any or all of these services:
- Inbound Automatic Call Distribution (ACD) with Skills-Based Routing
- Outbound Predictive Dialer/Preview Dialer
- Cloud Routing (a unified queue in the cloud)
- Digital Recording
- Voice Broadcast
- Customized Interactive Voice Response (IVR) Solutions
- Call Tracking
Tap the power of million-dollar call center solutions in cloud-based call center software at a fraction of the cost.
Our technology partners provide a better suite of hosted call center management products than most million-dollar premise-based call center solutions. With limited up-front costs, unlimited scalability, and better flexibility, our partner systems work for you to achieve all your call center goals.
Get a Cloud-Based Call Center Software Cost Proposal!