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The Outsource Consultants team is attending Customer Contact Week (CCW) in Las Vegas June 19-22! If you'll be there, we'd love to connect!Schedule a Time to Meet Up

Happy Thanksgiving!

Posted: 4/26/2017

Have a healthy and happy Thanksgiving!

Happy Thanksgiving!

Outsource Consultants - Your Call Center Outsourcing Experts

About Outsource Consultants

Outsource Consultants is a call center outsourcing advisory firm that specializes in matching companies with outsource call centers that are a perfect fit. With our team’s over 150 combined years of call center industry experience, we are uniquely positioned to initiate lasting partnerships between our clients and BPO providers. Our mission is to provide companies a call center industry insider’s expertise without requiring them to exhaust their own time and resources.

We have spent years researching and screening outsource call centers to develop a proprietary database of over 500 of the world’s top-performing US-based, nearshore, offshore, and at-home BPO providers – including hundreds that wouldn’t have otherwise been on our clients’ radar. Our BPO analysts are continually updating our database to ensure our data is fresh and accurate.

Our unique matching algorithm uses over 50 data points to identify BPOs that meet our clients’ exact specifications and present the options in a side-by-side comparative matrix for easy analysis. We continue to monitor the ongoing performance of the BPO provider and act as an advocate for our clients after the selection has taken place.

Our BPO partners consistently deliver improved performance, exceptional language proficiency, and considerable cost savings. We simplify the outsource call center search process for our clients, and we’ll do it at NO COST!

Get Started With a Free Cost Proposal
150+
Combined years of BPO industry experience
1000+
Heavily vetted call center locations
1000+
Vendor searches since inception
96%
Average CSAT Score
Outsourcing Resources
We are constantly creating free call center resources to help you in your BPO search. Check out these featured resources, or browse the entire collection.
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Put Our Experience to Work

With thousands of call center options worldwide, it can be difficult to know if you’re finding the best partner at the best price. Outsource Consultants can eliminate the guesswork, simplify your search, and save you money. Let our 25+ year call center industry experts put our proven process to work for you.

Get Started With A Free Cost Proposal