We can help your company find a compliant and fully licensed insurance call center!
Insurance companies can benefit greatly from utilizing call centers to assist with their customer service and telesales. Insurance call centers leverage their high experienced and licensed agents to sell policies such as life insurance, health insurance, automotive insurance, and more! In addition, these call center agents handle inbound calls to assist your company with lead qualification and customer support for warranty, claims, policy inquiries, and more. Insurance call centers are reliable and flexible to meet your specific company and policy needs and can provide 24/7 service no matter where you’re located in the United States.
Our insurance call centers (licensed and non-licensed) comply with the strict regulations of the insurance industry and have helped major companies provide high-quality customer experiences while generating revenue to provide a solid ROI. They provide multichannel capabilities that include traditional phone-based call center services, live chat support, email services, SMS (texting), and social media customer service. Our insurance call center partners use effective training methods that guarantee high-quality customer satisfaction, fast call handling times, and high quality sales conversions.
Insurance call center services include:
• Licensed Insurance Sales/Telesales
• Inbound Customer Service/Support
• Appointment Setting
• Lead Generation/Lead Qualification
• Outsourced Email Services
• Technical Support/Helpdesk
• Live Chat Support
• Text (SMS) Response
• Social Media
• IVR (Interactive Voice Response)
• Back Office/BPO
• Billing/Payment Processing
• And Many More!
Our services reduce your risk of outsourcing and cost you nothing.
• Providing referrals to experienced insurance call centers that are the best match and most cost effective
• Presenting our recommended call centers by category based on capabilities, skill sets, call type expertise, and experience
• Evaluate the cost benefits and pricing for USA, nearshore, or offshore call centers
• Ensuring that the centers we find for you are high quality, will start on time, and deliver immediate performance and sales results
Trust Outsource Consultants to identify the best insurance call centers for you.
Outsource Consultants has over 20 years of outsourcing industry experience and has spent thousands of hours learning the strengths and specializations of the most experienced insurance call centers. Let us help you find the call center that fits your requirements at NO charge!