Find a healthcare call center partner.

healthcare call centersAs the health care landscape is changing rapidly, many competing trends and regulations are significantly impacting health care organizations today.

Everything – from new regulations to technology trends to consumer expectations – requires faster, more relevant, more efficient, and more personalized communications. Utilizing the call center to communicate effectively is the key to increasing patient engagement, reducing costs, improving quality, and retaining patients and members.

Outsource Consultants helps simplify the complexity in finding a health care call center to optimize patient, provider, and payer support. As specialists in finding call center solutions for health care companies, we can help you enhance the patient experience, improve the accuracy of communications, maximize the value of every interaction, and achieve greater utilization of health care call center services. Whether your company is a payer, provider, pharmacy, manufacturer, government organization, or a major employer, we can help you reduce your costs.

Our healthcare call center partners help reduce your costs and provide healthcare organizations with access to new technologies.

Our partners can provide:

  • HIPAA and CMS Compliant Call Centers
  • Licensed and Non-Licensed Life and Health Insurance Agents in all 50 States
  • Large capacity to meet your year round and seasonal peak support for Medicare Advantage Open Enrollment
  • US Based Call Centers and Global Call Centers

Our healthcare call center partners specialize in a full range of services including:

SalesInbound Customer Care
Open EnrollmentClaims Status
Member ServicesActivation Services
RemindersSurveys
Product or Service IntroductionsPatient Satisfaction Surveys
Physician Referral ServicesInbound Acquisition
Literature and Information RequestsOutbound Welcome Calls
New Member AcquisitionLead Generation/Enrollment
Appointment Setting for Field AgentsRate Change Support
Premium/Billing SupportPlan/Benefit Changes
Enrollment and Application ProcessingWin Backs/Retention
Seminar Registrations and ReservationsPost-Discharge Patient Surveys
Meeting, Seminar and Event Registration and NotificationStaff Recruitment Screening

Turn to Outsource Consultants to identify and recommend top-quality health call centers.

Outsource Consultants knows the strengths, weaknesses, specializations, compliance, licensed agents, and pricing of the industry’s leading health care call centers throughout the U.S. and around the world.

Our process and experience ensures a perfect match:

  • Finding resources meeting your exact requirements — at no cost to you
  • Carefully screening potential partners
  • Providing industry insight and recommendations on pricing and terms
  • Presenting call centers to you by specialization based on capabilities, skill sets, call type expertise, and health care experience
  • Choosing from healthcare call centers depending on whether you have small or large-scale project requirements.

Identify and begin your selection process by relying on our extensive knowledge and depth of quality healthcare call centers.

Trust Outsource Consultants to identify the best healthcare call centers for you.

Outsource Consultants has over 20 years of outsourcing industry experience and has spent thousands of hours learning the strengths and specializations of the most experienced health call centers. Let us help you find the call center that fits your requirements at NO charge!

 


Phone: 888-766-4482
Email: [email protected]

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