Call Center Industries

Outsource Consultants specializes in outsourcing call center services in many vertical markets. The call center industries we serve are:

Healthcare

Our Healthcare call centers specialize in inbound care, counseling, lead capture, and activation services as well as outbound reminders, surveys, and product or service introductions.

Insurance

Our experienced Insurance call centers provide dedicated licensed agents that have expertise offering customer care and customer acquisition services for a number of insurance products including: Health, Life, Credit Card, Insurance Sales and Auto & Home warranties. In addition, a number of our call centers run insurance related programs such as: claims, lead generation, disaster response, etc.

Medical

Our Medical call centers  works with many hospitals and clinics to specialize in inbound care, counseling, appointment setting, doctor referral, and activation services as well as outbound reminders, surveys, and product or service introductions.

Telecommunications

Our Telecommunications call centers specialize in inbound customer care, technical support, troubleshooting,  retention, new customer activation services as well as outbound service follow up, lead generation, new customer acquisition, and product or service introductions.

Wireless Broadband & Wifi

Our Wireless Broadband & Wifi call centers specialize in inbound sales, customer care, technical support, troubleshooting, retention, new customer activation services as well as outbound service follow up, new customer acquisition, and product or service introductions.

Fundraising & Non-Profits

Our Fundraising & Non-Profit call centers specialize in inbound donor acquisition maximizing the funds raised.  The Call Centers focus on fundraising, lead generation as well as outbound telemarketing fundraising.

Travel & Tourism

Our Travel & Tourism call centers specialize in inbound lead generation, reservations, customer care as well as outbound follow up, surveys, and product or service introductions.

Hospitality and Hotels

Our Hospitality and Hotel call centers specialize in voice reservations, wifi/wireless technical support, customer care as well as outbound follow up and customer satisfaction surveys.

Government

Our Government call centers specialize in inbound care as well as outbound reminders, surveys, and product or service introductions. We assist some of the largest government agencies as well as many state government agencies.

Energy & Utilities

Our Energy & Utilities call centers specialize in new customer acquisition, inbound care,  customer activation services as well as outbound telemarketing of new customers, surveys, and product or service introductions.

Political

Our Political call centers specialize in outbound polls, surveys and get out the vote to successfully drive campaigns via call center companies.

Direct Response (DRTV)

Our Direct Response call centers specialize in inbound sales, lead generation, appointment setting, upsells, and cross-sells to maximize sales conversions to drive new customer sales.

Catalog

Our Catalog call centers specialize in inbound sales and order processing, upsells/cross sells,  catalog requests, customer service, and customer care. We can also assist in multichannel services such as email response, live web chat, and social media monitoring.

Retail

Our Retail call centers  specialize in inbound sales and order processing, upsells/cross sells,  catalog requests, customer service and customer care.  We can also assist in multichannel services such as email response, live web chat and social media monitoring.

Consumer Products

Our Consumer Products call centers specialize in inbound sales and order processing, upsells/cross sells, customer service and customer care.  We can also assist in multichannel services such as email response, live web chat and social media monitoring.

Data Breach

Our Data breach call centers specialize in quickly assisting corporations during a data breach providing credit protection or monitoring services and customer care.

Class Action

Our Class Action call centers specialize in inbound care, answers to commonly asked questions.  We can rapidly scale up to handle very large class action suits.


Phone: 888-766-4482
Email: [email protected]

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